Problem statement:

Using triggers, I'm trying to call a workflow that:

1. Call GET Evaluation via Data action
2. Get entire response and push it outside thru another data action

Use case:

We've built a nightly job to extract all FINISHED evaluations with Evaluation query by evaluatorUserId. This is working as intended but we are missing some due to:

• Evaluations rescored/retracted on a future date will never be captured by query as it is querying past 24-hours. Rescored evaluations create a new evaluationId but keeps the original assignedDate and releaseDate which the interval filter is basing its date from.

• Need to get the update on both the retracted evaluationId and the new evaluationId created caused by rescoring.

This is where an event-based data extraction is required to capture retract and rescore events.

Note:
We have an event bridge already built to push conversation details real-time. Am also looking at going thru this route as there's existing lambda function and we can piggy back on it to handle evaluation events. Will require code change but is doable.

I just wanted to see if this is attainable with Triggers and Workflows first. Any input would be great, thanks!

Problem statement:

Using triggers, I'm trying to call a workflow that:

1. Call GET Evaluation via Data action
2. Get entire response and push it outside thru another data action

Use case:

We've built a nightly job to extract all FINISHED evaluations with Evaluation query by evaluatorUserId. This is working as intended but we are missing some due to:

• Evaluations rescored/retracted on a future date will never be captured by query as it is querying past 24-hours. Rescored evaluations create a new evaluationId but keeps the original assignedDate and releaseDate which the interval filter is basing its date from.

• Need to get the update on both the retracted evaluationId and the new evaluationId created caused by rescoring.

This is where an event-based data extraction is required to capture retract and rescore events.

Note:
We have an event bridge already built to push conversation details real-time. Am also looking at going thru this route as there's existing lambda function and we can piggy back on it to handle evaluation events. Will require code change but is doable.

I just wanted to see if this is attainable with Triggers and Workflows first. Any input would be great, thanks!