Ever screen recorded a customer interaction and then struggled to find it later? We've all been there!
That's why we're thrilled to announce a new feature that makes it super easy to locate your screen recorded conversations. You can now:
- Filter interactions specifically for screen recordings: No more sifting through a sea of interaction to find the ones you need.
- Glance which interactions include screen: the recording column in the search results clearly shows you which were interactions have screen recordings.
Save time and focus on what matters most - delivering amazing customer experiences.
Ready to give it a try? Head over to your interaction search and start filtering.
Resource Center
#Interaction/ScreenRecording
------------------------------
Nishita Singh
WEM - Product Marketing
------------------------------