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  • 1.  Genessentials - Week of August 31, 2026

    Posted 08-31-2026 13:11
    Edited by Nicole Milliken 09-08-2026 15:12

    Here are some quick links and even speedier blurbs that highlight community news you need to know!

    Great Content

    Hottest threads last week:

    Genesys Cloud - Main: 

    Workforce Engagement Management:

    Genesys Cloud - Developer Community: 

    Best Answer Highlight:

    Customer Stories

    Hear from CX leaders at Xperience 2026!

    Community Events

    • Research Opportunity: AI Studio IA Research.
    • "Know Before You Go" Xperience Guide for Education Day.
    • Stop by the Community, Orchestrators, and Advocacy team booths at Xperience to say hi and meet the teams this week!
    • Watch the Community sessions at Xperience at 12:00pm on Wednesday, Sept. 2nd and 2:30pm on Thursday, Sept. 3rd on the Expo Hall Main stage.

    Did we miss anything? Share your favorite Community updates in the comments.

    Thanks for reading this week's #genessentials

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    Jason Kleitz
    Online Community Manager/Moderator
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  • 2.  RE: Genessentials - Week of August 31, 2026

    Posted 08-31-2026 18:56

    Thank you Jason.



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    Camila Meneghini
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  • 3.  RE: Genessentials - Week of August 31, 2026

    Posted 09-07-2026 10:26

    Thanks!!!



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    Cesar
    INDRA COLOMBIA
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