Genesys Engage on-premises

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  • 1.  Genesys Cloud integration with Zoho

    Posted 25 days ago

    Hello team. How to integrate Genesys Cloud with Zoho application?



    #Integrations

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    Rossana Mendes
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  • 2.  RE: Genesys Cloud integration with Zoho

    Posted 24 days ago

    Hi Rossana,

    Your question is about Genesys Cloud, but you posted this in the Genesys Engage forum.  Genesys Engage is our older on-premise solution.  

    For Genesys Cloud, the easiest way to integrate with Zoho would be by using a solution from one of our AppFoundry partners, like this solution: https://appfoundry.genesys.com/filter/genesyscloud/listing/075f1ae1-217f-43ce-a84c-5c7cc793ecce

    Alternatively you can visit the Genesys Cloud Developer Center (https://developer.genesys.cloud) and read about the Embeddable Framework that would allow your develolpment team to create their own integration to Zoho.

    I hope that helps.



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    Jim Crespino
    Senior Director, Developer Evangelism
    Genesys
    https://developer.genesys.com
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  • 3.  RE: Genesys Cloud integration with Zoho

    Posted 11 days ago

    Hello Jim,

    Thank you very much.

    Regards,



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    Rossana Mendes
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