In the FAQ's posted on the help page for the Communicate apps, it mentions that, "Sessions are not meant to be permanent, and they expire for security reasons. When you receive the message, log back in to the app", I haven't been able to find anywhere on the help site that says what the timeframe for this expiration is or if there is a way to change it.
I know that there is an idle time out in organization settings, but I don't think that applies to the app. The maximum timeout for that is 15 minutes, which doesn't seem feasible if you are using the communicate app to receive calls.
Does anyone know what this setting is for the communicate app and is it customizable?
Thank you,
#PlatformAdministration#Security#SystemAdministration#Telephony------------------------------
Jason Tripp
Independent Health Association, Inc.
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