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Genesys Software installation on Macbook through Windows emulation

  • 1.  Genesys Software installation on Macbook through Windows emulation

    Posted 10-13-2022 11:34
    Hello,

    Does anyone know if it possible to install Genesys software on Apple MacBooks that have the new M1/M2 processors?  or if you have managed do it, how was it possible?
    This would be through emulation software such as Parallels.
    If i try it on Windows 11 using Parallels (installing WDE and SIP endpoint), I receive an error message about the device having an unsupported processor architecture.
    Other software such as Office 365, VPNs and other associated business software works so wondering whether i am missing something or simply just not possible with the Genesys apps.

    thanks,
    #Telephony

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    Wasim Altaf
    Capita IT Services Ltd.
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