Hello,

One customer are building an app just like UBER and they need a feature where when a customer calls the driver, it should be an anonymous call. 

Is there a possibility to have a Virtual number from Genesys? Is there a feature in Genesys Cloud where we can mask the number of customer.

Looking forward to have a response on this.

Thanks,

Akshay Joglekar

Hi Akshay,

I am sure others have worked around this concept before, so it will be interesting to see if anyone in the community can help with this

Hello,

One customer are building an app just like UBER and they need a feature where when a customer calls the driver, it should be an anonymous call. 

Is there a possibility to have a Virtual number from Genesys? Is there a feature in Genesys Cloud where we can mask the number of customer.

Looking forward to have a response on this.

Thanks,

Akshay Joglekar

HI @Akshay Joglekar,

Given there wasn't a response, did you manage to workout how to do this yourself?  

Hi Akshay,

I am sure others have worked around this concept before, so it will be interesting to see if anyone in the community can help with this

Hello,

One customer are building an app just like UBER and they need a feature where when a customer calls the driver, it should be an anonymous call. 

Is there a possibility to have a Virtual number from Genesys? Is there a feature in Genesys Cloud where we can mask the number of customer.

Looking forward to have a response on this.

Thanks,

Akshay Joglekar