Hi everyone!

I am looking for a way to export all assigned roles of all existing groups:

Example:
Group 'Supervisor_LAX' has the role 'Agent_Recording' and 'employee' and 'Supervisor'.
Group 'Agent_LAX' has the role 'employee',
...

I would like to export this information for all existing groups.

Additionally, I would like to export a list (or even better a matrix) with all rights that belong to a specific role.

Example:
Role 'Supervisor' has the rights 'ACD Video > Session > View' and 'Alerting > Alert > Add' and 'Alerting > Rule > Delete'.

From this, I'd like to create an overview of which group has which roles and which permissions result out of this. I hope you can understand the basic idea behind it.

Thanks very much for your help!

Best regards
Timo

Hi Timo,

Its not currently possible to export this information from the UI, but there is an idea: Export list of permissions and which roles currently have each permission on the Genesys Cloud Product Ideas Lab.  I would recommend voting on and adding your use case to the idea.
Has anyone else in the community got a workaround to create a list of roles and permissions?

Hi everyone!

I am looking for a way to export all assigned roles of all existing groups:

Example:
Group 'Supervisor_LAX' has the role 'Agent_Recording' and 'employee' and 'Supervisor'.
Group 'Agent_LAX' has the role 'employee',
...

I would like to export this information for all existing groups.

Additionally, I would like to export a list (or even better a matrix) with all rights that belong to a specific role.

Example:
Role 'Supervisor' has the rights 'ACD Video > Session > View' and 'Alerting > Alert > Add' and 'Alerting > Rule > Delete'.

From this, I'd like to create an overview of which group has which roles and which permissions result out of this. I hope you can understand the basic idea behind it.

Thanks very much for your help!

Best regards
Timo

Hi everyone!

I am looking for a way to export all assigned roles of all existing groups:

Example:
Group 'Supervisor_LAX' has the role 'Agent_Recording' and 'employee' and 'Supervisor'.
Group 'Agent_LAX' has the role 'employee',
...

I would like to export this information for all existing groups.

Additionally, I would like to export a list (or even better a matrix) with all rights that belong to a specific role.

Example:
Role 'Supervisor' has the rights 'ACD Video > Session > View' and 'Alerting > Alert > Add' and 'Alerting > Rule > Delete'.

From this, I'd like to create an overview of which group has which roles and which permissions result out of this. I hope you can understand the basic idea behind it.

Thanks very much for your help!

Best regards
Timo

You can get this if you use the API to get the roles of the group using api/v2/users/{subjectId}/roles

That will list the roles assigned to a group if use the groupId as the subjectId.  

Aggregate Permissions are part of that API as well.

I have added the following ideas:

Add column for number of roles assigned | Genesys Cloud Ideas Portal

Add Expand to Group list API to show | Genesys Cloud Ideas Portal

Hi everyone!

I am looking for a way to export all assigned roles of all existing groups:

Example:
Group 'Supervisor_LAX' has the role 'Agent_Recording' and 'employee' and 'Supervisor'.
Group 'Agent_LAX' has the role 'employee',
...

I would like to export this information for all existing groups.

Additionally, I would like to export a list (or even better a matrix) with all rights that belong to a specific role.

Example:
Role 'Supervisor' has the rights 'ACD Video > Session > View' and 'Alerting > Alert > Add' and 'Alerting > Rule > Delete'.

From this, I'd like to create an overview of which group has which roles and which permissions result out of this. I hope you can understand the basic idea behind it.

Thanks very much for your help!

Best regards
Timo

Hi Robert, many thanks for this input. Is there any way to export the information to a .csv?

You can get this if you use the API to get the roles of the group using api/v2/users/{subjectId}/roles

That will list the roles assigned to a group if use the groupId as the subjectId.  

Aggregate Permissions are part of that API as well.

I have added the following ideas:

Add column for number of roles assigned | Genesys Cloud Ideas Portal

Add Expand to Group list API to show | Genesys Cloud Ideas Portal

Hi everyone!

I am looking for a way to export all assigned roles of all existing groups:

Example:
Group 'Supervisor_LAX' has the role 'Agent_Recording' and 'employee' and 'Supervisor'.
Group 'Agent_LAX' has the role 'employee',
...

I would like to export this information for all existing groups.

Additionally, I would like to export a list (or even better a matrix) with all rights that belong to a specific role.

Example:
Role 'Supervisor' has the rights 'ACD Video > Session > View' and 'Alerting > Alert > Add' and 'Alerting > Rule > Delete'.

From this, I'd like to create an overview of which group has which roles and which permissions result out of this. I hope you can understand the basic idea behind it.

Thanks very much for your help!

Best regards
Timo