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  • 1.  How can we call the work flows from WFM UI in Genesys cloud?

    Posted 26 days ago

    Hi All,

    We are are trying to integrate workday with our Genesys cloud WFM, we have created the data actions of workday and we trying to call them in the workflows.

    Now the question is how can call the workflows from WFM UI in Genesys cloud.

    Kindly let me know your thoughts on this!

    Regards,
    Jarvish Kisanth Singh


    #API/Integrations

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    Jarvish Kisanth Singh
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  • 2.  RE: How can we call the work flows from WFM UI in Genesys cloud?

    GENESYS
    Posted 26 days ago

    Hi Jarvish,

    This may be a better questions for the WEM Community but the WFM-HRIS Blueprint on the developer site may help.



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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    Original Message


  • 3.  RE: How can we call the work flows from WFM UI in Genesys cloud?

    Posted 26 days ago

    Hi Samuel,

    Sure, I'll post this on WEM too.

    I went through the blue print, it talks more on the data action and workflow, But I couldn't find anything on calling that workflows.

    Let me know your comments!

    Regards,
    Jarvish Kisanth Singh



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    Jarvish Kisanth Singh
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    Original Message


  • 4.  RE: How can we call the work flows from WFM UI in Genesys cloud?

    GENESYS
    Posted 25 days ago

    I see that you have a reply on the WEM community and hopefully that will answer your questions



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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    Original Message


  • 5.  RE: How can we call the work flows from WFM UI in Genesys cloud?
    Best Answer

    GENESYS
    Posted 25 days ago

    That is covered in the HRIS integration section of the Blueprint: https://developer.genesys.cloud/blueprints/wfm-hris-blueprint/#create-the-wfm-time-off-hris-integration.  This is where you reference the workflows that you previously imported, which are executing the data actions that call out to workday.  



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    Richard Schott
    Product Manager
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    Original Message


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