Workforce Engagement Management

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  • 1.  How do you delete or disable an evaluation policy?

    Posted 01-09-2025 10:49

    What are the steps to delete or disable an evaluation policy? 


    #QualityManagement

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    Kianna Thompson
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  • 2.  RE: How do you delete or disable an evaluation policy?

    Posted 01-09-2025 11:19

    Hi Kianna,

    You can do this under Quality on the Policies Tab and select the policy in question, a delete and disable button are then active to be selected as shown below

    Policies


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    Robert Tyson
    Telephony Engineer
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  • 3.  RE: How do you delete or disable an evaluation policy?

    Posted 01-09-2025 13:33

    Thanks so very much Robert. I was able to follow your instructions. I really appreciate your help!



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    Kianna Thompson
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