AI will allow us to better serve our customers, leading to stronger relationships and higher lifetime value. By automating routine tasks, we will not only cut down on operational expenses but also improve the quality of our customer interactions. This efficiency and improved service are expected to contribute directly to our bottom line, boosting profitability.
------------------------------
Matt Calton
------------------------------
Original Message:
Sent: 08-22-2024 11:18
From: Kathryn Verdoni
Subject: How is your organization adopting AI?
Artificial intelligence has opened new and previously unimaginable opportunities for continuous innovation in the customer experience.
In preparation for Genesys' upcoming report on CX in the Age of AI, we want to challenge you to think differently about how data and automation can add empathy and relevance to the customer experience.
Join the conversation below and tell us: 💬
How do you anticipate your organization will adopt AI into your customer experience?
How will this impact your organization in 5 years?
You can earn 100 GCAP points for joining this discussion. Make sure you complete the Adopting AI challenge in GCAP to earn your points!
#Unsure/Other
------------------------------
Kathryn Verdoni
Genesys - Employees
------------------------------