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How is your organization adopting AI?
Kathryn Verdoni
08-22-2024 11:19
Artificial intelligence has opened new and previously unimaginable opportunities for continuous ...
Robert Gacula
08-22-2024 12:17
This will help our company stay innovative and increase financial. ...
Trevor Gibson
08-26-2024 13:53
We are hoping for the same! ------------------------------ Trevor Gibson Excelsior College ...
Suryavesh Sahani
08-22-2024 12:43
We'll increase customer loyalty and lifetime value ------------------------------ ...
Matt Calton
08-22-2024 13:17
AI will allow us to better serve our customers, leading to stronger relationships and higher ...
Kris Charles
08-22-2024 14:47
AI will play a critical role in providing new innovative ways for our customers to do business ...
James Rowberry
08-22-2024 16:18
We see AI as key to expanding our self-service options and improving customer experiences. While ...
Ashiesh Sharma
08-23-2024 01:19
Hi, Our organization has already adopted AI into our Contact Center Services. We've initialized ...
Kathiravan Srinivasan
08-23-2024 01:25
This will help our company to stay innovative ------------------------------ Kathiravan ...
Richard Tucker
08-23-2024 08:14
We will have a virtual agent with a human in the loop to increase quality and efficiency ...
Eajay Mogol
08-23-2024 08:28
AI will play a crucial role in offering innovative methods for our customers to engage with our ...
Setu Shah
08-23-2024 09:41
AI is all-pervasive. Infused into every aspect of any business, it can transform the business ...
Heena Patel
08-23-2024 11:26
We are planning to expand our self service options, introduce a chatbot to improve the customer ...
Adrian Bradshaw
08-23-2024 11:47
By integrating voice bots and looking at the potential of chat bots to displace commonly asked ...
Patience Thomas
08-23-2024 12:17
We're preparing for a shift towards more automation allowing for increased efficiencies with more ...
Christoph Domaschke
08-26-2024 02:16
We will integrate voice- and chatbots for 24/7 customer service. FAQs in first step, later ...
German Orjuel
08-26-2024 10:04
In the next 5 years, implementing AI in our Contact Center will enhance operational efficiency, ...
Kris Wolf
08-26-2024 10:02
We are excited to see how we can leverage AI to outperform our competitors. ...
Gupta Kg
08-26-2024 15:13
By using self service and bots to answer complex questions. ------------------------------ Gupta ...
Melissa Bartnik
08-26-2024 15:13
AI will help us to better serve our customers. Allow our customers to do more self-service and ...
Tim Speakman
08-27-2024 03:23
We hope that AI will help provide better CX, shorter call times, shorter wait times, automated ...
Aaron Becraft
08-28-2024 11:06
This is one of the main reason's we switched to Genesys from NICE. The direct of AI with Genesys ...
Senih Demren
08-30-2024 15:12
not fully there yet, still working on migration to cloud... ------------------------------ ...
Stacey Sanchez
09-03-2024 12:43
We're hoping to better serve our members one interaction at a time while helping our team focus on ...
Fernando Rivera
09-05-2024 10:14
AI is the future and a change of thinking on everything we do now on call centers. ...
Susanna Tem
09-06-2024 12:08
How do you anticipate your organization will adopt AI into your customer experience? we are ...
Ziyaad Suliman
09-11-2024 05:01
We'll increase customer loyalty and lifetime value ------------------------------ Ziyaad ...
Parvez Alam
29 days ago
My organization is very positive about AI and its capabilities. It will open possibilities to ...
Esteban Gonzalez
11 days ago
How do you anticipate your organization will adopt AI into your customer experience? We are ...
Nazlene Hamid
4 days ago
It will allow us to meet seasonality demands without needing the lead time to hire, train and ...
Nicole Milliken
2 days ago
Love this conversation! This is a great segue to those of you who have used Genesys software to ...
1.
How is your organization adopting AI?
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