Certification and Training

 View Only

Discussion Thread View
  • 1.  How long after passing Exam before receiving Badge?

    Posted 08-02-2024 10:11

    I passed the WFM certification exam on Wednesday, created the Credly account, but have not receive the Genesys Beyond email with the link to get the badge added.  Does anyone know how long it takes to receive the email with the link to your badge, after passing the certification exam? 


    #Certification

    ------------------------------
    Gina Palmer
    Manager, Workforce Management
    Papa, Inc.
    ------------------------------


  • 2.  RE: How long after passing Exam before receiving Badge?

    Posted 08-02-2024 10:18

    I passed mine in May so it feels like forever ago. But I believe I had the badge the same day to add to my email signature and LinkedIn.



    ------------------------------
    Seean Weaver
    MAPFRE USA - Telecom Analyst
    ------------------------------



  • 3.  RE: How long after passing Exam before receiving Badge?

    GENESYS
    Posted 08-05-2024 00:37

    Hi Seean, 

    The badge will be assigned to you in 14 working days from the date of completing the exam.

    Regards, 

    Raam



    ------------------------------
    Raamsundhar Ramani
    Genesys - Employees
    ------------------------------



  • 4.  RE: How long after passing Exam before receiving Badge?

    Posted 08-03-2024 09:24

    Gina, congratulations on passing your WFM certification exam. Your badge can take up to a week to arrive, so hang tight. You will receive a notification in your email. 



    ------------------------------
    Sheila Lyons
    Sales Coordinator
    Eccentex Corporation
    ------------------------------



  • 5.  RE: How long after passing Exam before receiving Badge?

    GENESYS
    Posted 08-05-2024 00:35

    Hi Gina, 

    Congratulations! The badge will be assigned to you in 14 working days from the date of completing the exam.

    Regards, 

    Raam



    ------------------------------
    Raamsundhar Ramani
    Genesys - Employees
    ------------------------------



  • 6.  RE: How long after passing Exam before receiving Badge?

    Posted 08-05-2024 08:14

    Congratulations Gina !! 

    Officially it says, 14 days. But usually you get it within a week from the day you pass the exam.



    ------------------------------
    Ashiesh Sharma
    BT plc
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources