Workforce Engagement Management

 View Only

Discussion Thread View
  • 1.  How long does an evaluation stay in the Completed Evaluations section, under the Quality Evaluator tab?

    Posted 27 days ago
      |   view attached

    How long does an evaluation stay in the Completed Evaluations section, under the Quality Evaluator tab? (screenshot attached of the location being referenced)


    #QualityManagement

    ------------------------------
    Kianna Thompson
    ------------------------------


  • 2.  RE: How long does an evaluation stay in the Completed Evaluations section, under the Quality Evaluator tab?

    Posted 25 days ago

    Hi Kianna,

    It would stay there as long as your timeframe in the top right is set to match the evaluation



    ------------------------------
    Herrick Mai
    Principal Product Manager
    ------------------------------



  • 3.  RE: How long does an evaluation stay in the Completed Evaluations section, under the Quality Evaluator tab?

    Posted 25 days ago

    Hi Herrick - Thank you so very much for your feedback. I really appreciate it.



    ------------------------------
    Kianna Thompson
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources