Workforce Engagement Management

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  • 1.  How long does an evaluation stay in the Completed Evaluations section, under the Quality Evaluator tab?

    Posted 01-20-2025 16:07
      |   view attached

    How long does an evaluation stay in the Completed Evaluations section, under the Quality Evaluator tab? (screenshot attached of the location being referenced)


    #QualityManagement

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    Kianna Thompson
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  • 2.  RE: How long does an evaluation stay in the Completed Evaluations section, under the Quality Evaluator tab?

    Posted 01-22-2025 11:56

    Hi Kianna,

    It would stay there as long as your timeframe in the top right is set to match the evaluation



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    Herrick Mai
    Principal Product Manager
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  • 3.  RE: How long does an evaluation stay in the Completed Evaluations section, under the Quality Evaluator tab?

    Posted 01-22-2025 13:23

    Hi Herrick - Thank you so very much for your feedback. I really appreciate it.



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    Kianna Thompson
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