Workforce Engagement Management

 View Only

Discussion Thread View
  Thread closed by the administrator, not accepting new replies.
  • 1.  How many schedules visible?

    Posted 10-18-2022 11:12
    No replies, thread closed.
    Hi All,

    Is there a limit of how many published schedules we can see?  In reviewing our schedule list, I only see schedules going back to April 18, 2022.  I know there were schedules for earlier weeks.  

    Or could someone in my organization have deleted them in error?  If so, can I get them back?

    Thanks,

    #scheduling #Genesys Cloud CX​​
    #Scheduling

    ------------------------------
    Penny Petrie
    Camis Inc
    ------------------------------


  • 2.  RE: How many schedules visible?
    Best Answer

    Posted 10-18-2022 11:20
    No replies, thread closed.
    Never mind, sorry.  I found my answer - https://help.mypurecloud.com/articles/work-schedules/

    ------------------------------
    Penny Petrie
    Camis Inc
    ------------------------------



  • 3.  RE: How many schedules visible?

    GENESYS
    Posted 10-19-2022 03:54
    No replies, thread closed.
    Thanks for the update, Penny

    ------------------------------
    Tracy
    Genesys
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources