Hi Robert - You are truly a life saver. Thank you so much for your prompt response. I think the "Time Sets" section will work.
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Kianna Thompson
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Original Message:
Sent: 01-10-2025 04:30
From: Robert Tyson
Subject: How to schedule evaluation policy to run every 7 days?
Hi Kianna, If I understand correctly I think you will need to set the date range on the Policy and change the timings so it runs during the hours you require and this will run daily if set Monday to Friday, I have attached the example below. You can then add the evaluations or Surveys depending on what you want the policy to capture.
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Robert Tyson
Telephony Engineer
Original Message:
Sent: 01-09-2025 10:47
From: Kianna Thompson
Subject: How to schedule evaluation policy to run every 7 days?
How can you set up an evaluation policy to run every week without having to create a new policy with different ranges every week? Attached is a screenshot from another tool that has the option of scheduling every week just as an example.
#QualityManagement
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Kianna Thompson
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