Certification and Training

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  • 1.  I am studying Architect

    Posted 04-29-2024 15:14

    I currently subscribe to Genesys Beyond Architect lesson and watching Dunamis consulting in YT and I am wondering if this is enough or should I enroll to Udemy to study Genesys Architect?


    #Certification
    #GenesysCloud

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    Leonell Pangilinan
    TTEC Digital, LLC fka Avtex Solutions, LLC
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  • 2.  RE: I am studying Architect

    GENESYS
    Posted 04-30-2024 16:33

    Hi Leonell,

    By "enough", do you mean if the Architect course is enough to get you prepared for its Certification exam?

    Normally, for the specialist path, as an instructor, I normally recommend, in addition to the Architect course, that the person takes at least a month of hands-on experience (if that's possible) to help getting used with the menus, actions, settings and major functions that can be used in an Architect flow.

    Hope that helps,



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    Rafael Marciano BELISRCIANO
    Genesys - Employees
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