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  • 1.  I'm back

    Posted 02-01-2024 10:49

    Greetings Community! I'm excited to join the team at Waterfield as a Partner of Genesys and am excited to share many years of Contact Center experience with others. I welcome questions regarding WFM, Training, Supervisory Tools, Soft Skills, and Agent Training Tools and basically anything Contact Center related. I worked with this platform for several years then left to pursue other Contact Center Training opportunities and I'm excited to be back, feels like coming home. 

    Kim Ahmann
    WTI Holdings LLC

  • 2.  RE: I'm back

    Posted 02-01-2024 10:58

    Hey Kim, Welcome to the community! Don't overlook our WEM Community. Happy to have you!



    Matt Lawson
    Genesys - Employees
    Online Community Manager

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