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  • 1.  IMAP integration with Exchange online mailbox in GCCH

    Posted 11-25-2024 11:42

    Has anyone gone through the configuration of an IMAP connector to an Exchange online mailbox in a GCC high tenant? I've cobbled together the app registration information in Entra ID and plugged it into the IMAP integration credentials but the integration errors out.  Latest error being "Unable to authenticate with the specified integration. Error 'AUTHENTICATE failed.' There's no readily available means to pull up any logs for me to dig any deeper than this vague error.


    #Integrations

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    Pete Beebe
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  • 2.  RE: IMAP integration with Exchange online mailbox in GCCH

    Posted 11-26-2024 05:56

    There is a good document in the developer portal for this. 

    What we are struggeling with is to understand WHAT username we should use to be able to fetch any email within the service principal which "own" e.g., 150 email accounts. We are only able to add a specific user account, but that limit us to one email address and not all.

    If you figure that out. Please reach out to me at tobias.zackrisson@elkjop.no 



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    Tobias Zackrisson
    Head of Technology Enablement
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  • 3.  RE: IMAP integration with Exchange online mailbox in GCCH

    Posted 8 days ago

    Hi Tobias,

    We are in the same boat here. Were you able to find a solution?



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    Jonathan Champagne
    Solution Architect
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  • 4.  RE: IMAP integration with Exchange online mailbox in GCCH

    Posted 8 days ago
    The solution would be to use the upcoming Microsoft Graph integration. We joined the beta in December and it solved our problems. Let me know if you want a quick demo. 

    Tobias Zackrisson
    Head of Technology Enablement 

    Elkjop Nordic AS





  • 5.  RE: IMAP integration with Exchange online mailbox in GCCH

    Posted 11-26-2024 08:44

    Dear Pete,

    Have you ever tried with the icadmin account to register and fetch the emails? If it works then you may create another user on your domain with the same privilege to use this integration.

    Thanks,

    Cenk



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    Cenk Gündüz
    Founder
    CTCOMM
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