Hello Giovana! We will release a beta for division-aware external contacts - timeline is still being ironed out. Please stay tuned to the Ideas Portal and Beta HQ for further announcements.
------------------------------
Becky Powell
Director, Product Management
Genesys - Employees
------------------------------
Original Message:
Sent: 06-19-2023 06:51
From: Giovana Moreira
Subject: Is the BETA for division awareness external contacts active?
Hello!
Asking about the status of the BETA planned for this idea "Division awareness: external contacts": https://genesyscloud.ideas.aha.io/ideas/DIG-I-315
#BetaUpdate
------------------------------
Giovana Moreira
Genesys - Employees
------------------------------