Genesys Multicloud

 View Only

Discussion Thread View

  • 1.  Knowledge Management for support

    GENESYS
    Posted 07-05-2022 13:32
    Please give us input about the knowledge we provide. The 8 question survey should only take you about 3-5 minutes.
    Here is the link! 
    Microsoft Forms

    Thank you 
    Laurie Union
    Sr Manager - Knowledge Management
    #Unsure/Other

    ------------------------------
    Laurie Union
    Genesys - Employees
    ------------------------------


  • 2.  RE: Knowledge Management for support

    GENESYS
    Posted 07-07-2022 11:36

    Hello!
    Here is the link to the challenge: https://gcaphub.genesys.com/challenges/2943

    it's 150 points
    thanks for all the help!

    Laurie Union
    Customer Care Operations
    Knowledge Manager



    ------------------------------
    Laurie Union
    Genesys - Employees
    ------------------------------

    Original Message


  • 3.  RE: Knowledge Management for support

    GENESYS
    Posted 07-11-2022 15:35

    Here is the link to the challenge: https://gcaphub.genesys.com/challenges/2943

    it's 150 points



    ------------------------------
    Laurie Union
    Genesys - Employees
    ------------------------------

    Original Message


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources