Hi Jim, there are no downsides or impacts to other things. I would anticipate that it will perform well for you.
Mark
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Mark Fagus
Genesys - Employees
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Original Message:
Sent: 07-22-2024 11:31
From: Jim Bell
Subject: Low Latency Enabled
Mark,
We are looking at activating it for the SF integration. Are there any downsides to turning Low Latency Transcriptions on? Does it impact other things, or sacrifice transcription accuracy?
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Jim Bell
Vivint, Inc.
Original Message:
Sent: 03-19-2024 09:30
From: Mark Fagus
Subject: Low Latency Enabled
Hi Shelby. Low latency enabled means that you will get the transcription faster via the transcription notifications api. There is a use case if you are using the notifications API but if you are not using API notifications, there is no use case to enable it.
Thanks,
Mark
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Mark Fagus
Genesys - Employees
Original Message:
Sent: 03-15-2024 14:24
From: Shelby Cronk
Subject: Low Latency Enabled
@Mark Fagus can you give me a use case for when we want to enable Low Latency and the positive/negatives of having it enabled?
#SpeechandTextAnalytics
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Shelby Cronk
C1
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