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  • 1.  Make Card

    Posted 11 days ago

    Hello,

    We have a requirement to display a clickable image (rich media card) to the user and then proceed with displaying the next set of messages without waiting for user to click that image. I tried with the MakeChooser(MakeCard()) function in the Communicate action within the digital bot flow but it didn't work. It just displays description of the card in the text format instead of rich media.

    Not sure what I am missing. I referred to below example from the documentation. 

    MakeChooser(MakeCard("Shirt Colors", "Please select a shirt color.", MakeList(MakePostbackChoice("red", "Red"), MakePostbackChoice("green", "Green"), MakePostbackChoice("blue", "Blue")), FindImage("shirtSizes.png")))

    Any help is much appreciated. Thanks!


    #ConversationalAI(Bots,AgentAssist,etc.)
    #DigitalChannels

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    Rohit
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  • 2.  RE: Make Card

    GENESYS
    Posted 11 days ago

    Hello Rohit, 

    I would also post this in the developer forums to get full coverage. What documentation did you follow? 

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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  • 3.  RE: Make Card

    Posted 11 days ago

    Hi Cameron,

    Thanks! I will post there as well. I referred to the expression snippet from the expression help page.



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    Rohit
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