You can't reset it and you don't actually need to.
Genesys Cloud supports returning a maximum of 200 execution data instances per query.
Once you're past 200 for a particular flow, query by conversation id instead of flow id.
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Melissa Bailey
Genesys - Employees
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Original Message:
Sent: 09-05-2024 12:23
From: Patricio Tapia
Subject: Max flow excecution history
Hi everyone,
I have a question, when using flow execution history the documentation mentions a maximum of 200 executions, how could I reset to store new 200 executions?
https://help.mypurecloud.com/articles/historical-execution-data-overview/
#ArchitectureandDesign
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Patricio Tapia
Crossnet S.A.
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