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Message Routing admin page getting a technology update

  • 1.  Message Routing admin page getting a technology update

    GENESYS
    Posted 10-18-2023 06:28
      |   view attached

    The administration of the message routing feature is getting a technology update that does not affect the administered functionality. The changes include updated icons for better visual alignment and buttons getting more explanation for easier onboarding.

    There is no impact on the agent facing views.

    Expect the changes to come by November, 2023.

    #Administration
    ------------------------------
    Zoltán Juricskay
    Product Manager
    Genesys - Employees
    ------------------------------


    #Omni-ChannelDesktop/UserInterface

    ------------------------------
    Zoltan Juricskay
    Product Manager
    Genesys - Employees
    ------------------------------

    Attachment(s)

    pdf
    Sig Change - PURE-5292.pdf   1.17 MB 1 version


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