Hello Nicole,
I believe this is the expected behavior for the minimize function. You might be able to change it with the newer mobile SDK we have. But I would also recommend posting this in the Dev Forums as well as they might have a solution there.
Cheers,
------------------------------
Cam
Online Community Manager/Moderator
------------------------------
Original Message:
Sent: 11-05-2024 15:24
From: Nicole VanWie
Subject: Messenger Configuration to Minimize Window
Hello.
Is there any way built in method to modify the chat window minimize button on a messenger window when using a mobile device? Using the full PC website, the messenger allows you to minimize with a down button. Our website just so happens to also have ADA site preferences icon hovering directly over the location that the minimize sits when accessing the bot from a mobile device.
Thank you!
#ConversationalAI(Bots,AgentAssist,etc.)
------------------------------
Nicole VanWie
UC Engineer
------------------------------