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Multi-Contextual Panel-Consult Transfer

  • 1.  Multi-Contextual Panel-Consult Transfer

    Posted 02-26-2025 10:44

    Hi,

    We have some agents that we have had enable the multi-contextual panel for "testing." 

    During this trial, we realized that the consult transfer view/icons have changed. We could not locate this change. We wanted to let other users know. This caused a little bit of confusion for our agents and wanted to bring this up to assist others prior to the permanent change.

    Before:

    After:



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    Angelica Howard
    MidAmerican Energy Company
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