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  • 1.  Multi Contextual Panels

    Posted 14 days ago

    The Genesys Cloud Product Roadmap webinar that took place on Wednesday briefly mentioned the Multi Contextual panel that will be released to all users on March 31, 2025.  Is there any kind of training video on how to utilize this coming feature?


    #Roadmap/NewFeatures

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    Mike Shepard
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  • 2.  RE: Multi Contextual Panels

    Posted 13 days ago

    Start off here Mike:

    https://www.youtube.com/watch?v=BLMMDDitzEQ&t=1700s



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    Vaun McCarthy
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  • 3.  RE: Multi Contextual Panels

    Posted 12 days ago

    Hi Mike,

    There is also quite a lot of information available in the Genesys Cloud - UI New Features community including a library of useful guides



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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