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Multilingual Quick Replies

  • 1.  Multilingual Quick Replies

    Posted 01-15-2025 18:34

    Hi all,

    I've hit a snag in Digital Chatbot Flow and not sure if I'm missing something. 

    I have an existing Digital Bot flow that is used as chat (asynchronous messaging). I've started adding multiple languages now, which is all pretty straightforward until it comes to the Quick Reply buttons. It would appear whilst you can ask for a response in the desired language in the digital menu block, you cannot adapt the quick reply buttons for the alternate languages. Am I missing something or am I going to have to do something lame like changing all the buttons to numbers and include a listing in the question?  

    Cheers

    Brett


    #ArchitectureandDesign

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    Brett Whittingham
    System, Telephony Manager
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