Beyond is excited to announce a new recorded webinar on the Supervisor AI/Copilot Features. 

This webinar recording introduces you to the new Genesys Cloud WEM Supervisor AI Features, also known as Copilot. It speaks about the latest advancements, focusing on AI-driven features in Speech and Text Analytics (STA), and Quality Management (QM). It explains the structure of the text analytics system, the significant updates in speech and text analytics, and the configuration and use of AI insights in the organization. It also discusses the structure of the quality management system, the features of the evaluation assistance and AI scoring, and the key takeaways from the session.

Interested in Learning more?  Comment on this tread and an expert will get back to you or, visit the Beyond Website for details. For any questions, please contact beyond@genesys.com.

Hi Melissa, when these things come out - as you'll see on another similar thread - it's very confusing which learning subscription they're available under.    Is this one only available in the PAID learning subscription? 

Beyond is excited to announce a new recorded webinar on the Supervisor AI/Copilot Features. 

This webinar recording introduces you to the new Genesys Cloud WEM Supervisor AI Features, also known as Copilot. It speaks about the latest advancements, focusing on AI-driven features in Speech and Text Analytics (STA), and Quality Management (QM). It explains the structure of the text analytics system, the significant updates in speech and text analytics, and the configuration and use of AI insights in the organization. It also discusses the structure of the quality management system, the features of the evaluation assistance and AI scoring, and the key takeaways from the session.

Interested in Learning more?  Comment on this tread and an expert will get back to you or, visit the Beyond Website for details. For any questions, please contact beyond@genesys.com.

Hi Melissa, when these things come out - as you'll see on another similar thread - it's very confusing which learning subscription they're available under.    Is this one only available in the PAID learning subscription? 

Beyond is excited to announce a new recorded webinar on the Supervisor AI/Copilot Features. 

This webinar recording introduces you to the new Genesys Cloud WEM Supervisor AI Features, also known as Copilot. It speaks about the latest advancements, focusing on AI-driven features in Speech and Text Analytics (STA), and Quality Management (QM). It explains the structure of the text analytics system, the significant updates in speech and text analytics, and the configuration and use of AI insights in the organization. It also discusses the structure of the quality management system, the features of the evaluation assistance and AI scoring, and the key takeaways from the session.

Interested in Learning more?  Comment on this tread and an expert will get back to you or, visit the Beyond Website for details. For any questions, please contact beyond@genesys.com.

Hi Vaun, thank you for the feedback. Yes, this webinar is only available with a paid Beyond learning subscription. To lessen confusion moving forward, I can include that in the posts. 

Hi Melissa, when these things come out - as you'll see on another similar thread - it's very confusing which learning subscription they're available under.    Is this one only available in the PAID learning subscription? 

Beyond is excited to announce a new recorded webinar on the Supervisor AI/Copilot Features. 

This webinar recording introduces you to the new Genesys Cloud WEM Supervisor AI Features, also known as Copilot. It speaks about the latest advancements, focusing on AI-driven features in Speech and Text Analytics (STA), and Quality Management (QM). It explains the structure of the text analytics system, the significant updates in speech and text analytics, and the configuration and use of AI insights in the organization. It also discusses the structure of the quality management system, the features of the evaluation assistance and AI scoring, and the key takeaways from the session.

Interested in Learning more?  Comment on this tread and an expert will get back to you or, visit the Beyond Website for details. For any questions, please contact beyond@genesys.com.

Thanks Melissa, that's pretty disappointing.  When looking to have companies/customers adopt things like this, being able to present them with these types of things is invaluable.  I'm not sure why you'd "hide" them behind that paywall.  Wouldn't having them available more openly help to bring these features more in front of the people we want to use them?

Hi Vaun, thank you for the feedback. Yes, this webinar is only available with a paid Beyond learning subscription. To lessen confusion moving forward, I can include that in the posts. 

Hi Melissa, when these things come out - as you'll see on another similar thread - it's very confusing which learning subscription they're available under.    Is this one only available in the PAID learning subscription? 

Beyond is excited to announce a new recorded webinar on the Supervisor AI/Copilot Features. 

This webinar recording introduces you to the new Genesys Cloud WEM Supervisor AI Features, also known as Copilot. It speaks about the latest advancements, focusing on AI-driven features in Speech and Text Analytics (STA), and Quality Management (QM). It explains the structure of the text analytics system, the significant updates in speech and text analytics, and the configuration and use of AI insights in the organization. It also discusses the structure of the quality management system, the features of the evaluation assistance and AI scoring, and the key takeaways from the session.

Interested in Learning more?  Comment on this tread and an expert will get back to you or, visit the Beyond Website for details. For any questions, please contact beyond@genesys.com.

Thanks Melissa, that's pretty disappointing.  When looking to have companies/customers adopt things like this, being able to present them with these types of things is invaluable.  I'm not sure why you'd "hide" them behind that paywall.  Wouldn't having them available more openly help to bring these features more in front of the people we want to use them?

Hi Vaun, thank you for the feedback. Yes, this webinar is only available with a paid Beyond learning subscription. To lessen confusion moving forward, I can include that in the posts. 

Hi Melissa, when these things come out - as you'll see on another similar thread - it's very confusing which learning subscription they're available under.    Is this one only available in the PAID learning subscription? 

Beyond is excited to announce a new recorded webinar on the Supervisor AI/Copilot Features. 

This webinar recording introduces you to the new Genesys Cloud WEM Supervisor AI Features, also known as Copilot. It speaks about the latest advancements, focusing on AI-driven features in Speech and Text Analytics (STA), and Quality Management (QM). It explains the structure of the text analytics system, the significant updates in speech and text analytics, and the configuration and use of AI insights in the organization. It also discusses the structure of the quality management system, the features of the evaluation assistance and AI scoring, and the key takeaways from the session.

Interested in Learning more?  Comment on this tread and an expert will get back to you or, visit the Beyond Website for details. For any questions, please contact beyond@genesys.com.

Thanks Melissa, that's pretty disappointing.  When looking to have companies/customers adopt things like this, being able to present them with these types of things is invaluable.  I'm not sure why you'd "hide" them behind that paywall.  Wouldn't having them available more openly help to bring these features more in front of the people we want to use them?

Hi Vaun, thank you for the feedback. Yes, this webinar is only available with a paid Beyond learning subscription. To lessen confusion moving forward, I can include that in the posts. 

Hi Melissa, when these things come out - as you'll see on another similar thread - it's very confusing which learning subscription they're available under.    Is this one only available in the PAID learning subscription? 

Beyond is excited to announce a new recorded webinar on the Supervisor AI/Copilot Features. 

This webinar recording introduces you to the new Genesys Cloud WEM Supervisor AI Features, also known as Copilot. It speaks about the latest advancements, focusing on AI-driven features in Speech and Text Analytics (STA), and Quality Management (QM). It explains the structure of the text analytics system, the significant updates in speech and text analytics, and the configuration and use of AI insights in the organization. It also discusses the structure of the quality management system, the features of the evaluation assistance and AI scoring, and the key takeaways from the session.

Interested in Learning more?  Comment on this tread and an expert will get back to you or, visit the Beyond Website for details. For any questions, please contact beyond@genesys.com.