Matt
Good afternoon.
I tell you that I was already able to solve the problem, and it was to change the data for an expression pointing to the data, that is, the following expression was created:
ToAudioTTS(ToString(Task.iDebtAmount))
With this I was able to make the TTS Polly deliver the amounts extracted from the WS
kind regards
Pedro
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Pedro Carreno
Sixtra Chile S.A.
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Original Message:
Sent: 01-02-2024 08:32
From: Matt Lawson
Subject: new TTS does not work for dynamic streaming audio
Also, on a recent episode of the Q&A Show, we talked all about Bots. In part 2, we discussed setting up flows in different languages. Some help may be in the episode: https://www.youtube.com/watch?v=Z7XsoUsFIXw&t=4s
Cheers,
Matt
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Matt Lawson
Genesys - Employees
Online Community Manager
Original Message:
Sent: 12-28-2023 10:17
From: Pedro Carreno
Subject: new TTS does not work for dynamic streaming audio
Hello, I wanted to ask for your support for the following problem:
The Amazon Polly TTS was enabled, and it works without problems, it is applied to the corresponding flow, the digit capture and the TTS are configured, it plays it according to the assigned voice, but when it has to play an account balance, for example electric energy, if there is a debt, it reproduces with the default TTS, the balance is obtained from a client's WS and saved until it is reported.
I look forward to your help.
Saludos
Pedro Carreño
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Pedro Carreno
Sixtra Chile S.A.
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