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New Webinar on Reporting and Analytics with a WFM Focus

  • 1.  New Webinar on Reporting and Analytics with a WFM Focus

    GENESYS
    Posted 10-29-2024 08:49

    Beyond is excited to announce a new Webinar: Genesys Cloud Reporting and Analytics with a WFM Focus.

    Designed for System Administrators and Analysts, this recorded webinar recording will introduce you to Genesys Cloud Reporting and Analytics, focusing on Workforce Management (WFM). It will also show you how to create alerts, real-time dashboards, and dynamic views that show current and historical information and WFM-specific reports.

    Interested in learning more? Comment on this tread and an expert will get back to you or, visit the Beyond Website for details. 

    For any questions, please contact beyond@genesys.com.


    #GenesysCloud
    #Training

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    Melissa Talamonti-Clark
    Product Manager, Genesys Beyond
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