Certification and Training

 View Only
Discussion Thread View
Back to discussions
Expand all | Collapse all

New Work Plan Bids Webinar

  • 1.  New Work Plan Bids Webinar

    GENESYS
    Posted 08-12-2024 10:09

    A new recorded Webinar called Genesys Cloud WFM Work Plan Bids is now available on the Beyond Catalog.

    The Work Plan Bidding feature enables users to bid on their preferred work plans, which can be used to schedule their future shifts. This feature also ensures that the schedules meet their personal requirements or preferences. The webinar provides an overview of the following topics: Work plan bids overview, Work plan bids wizard, Settings, Forecast, Bid Group, Staffing, Bid Finalization, Publish, and Agent View.

    This webinar recording is ideal for anyone interested in Genesys Cloud Workforce Work Plan Bids.

    Interested in learning more? Comment on this tread and an expert will get back to you or, visit the Beyond Web site for details. 

    #WorkforceManagement

    #scheduling


    #GenesysCloud
    #Training

    ------------------------------
    Melissa Talamonti-Clark
    Genesys - Employees
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources