AppFoundry: The Genesys Marketplace Experience

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  • 1.  Nuance On AppFoundry

    Top 25 Contributor
    Posted 09-11-2024 17:13

    So I've noticed all the Nuance products including Gatekeeper is no longer on the app foundry. I suspect this is part of the Microsoft acquisition of Nuance and bringing it in the MS products like Dynamics.

    Are there Microsoft replacement products for these on the app foundry, or planned products to be on the app foundry? Or are they now just gone?



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    Anton Vroon
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  • 2.  RE: Nuance On AppFoundry

    Posted 09-11-2024 17:36

    Hi Anton,

    To answer you question regarding any additional products, Pindrop is a Premium App in the App Foundry. Genesys customers can leverage Pindrop to combine audio, voice, metadata analysis and deep learning AI with a shared fraud risk database to enable friction-free authentication and fraud detection across the phone channel.  Happy to discuss and send you some additional information. 

    Thank you,



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    Patrick Wiley
    Pindrop Security, Inc.
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