Hi, thas was exactly it. After solve that, I got the same error when trying to make requests because I was using api.mypurecloud and when I change to the correct region the issue was resolved.
Thank you!
------------------------------
Samara Silva
------------------------------
Original Message:
Sent: 03-24-2025 18:56
From: Lawrence Drayton
Subject: OAuth client not found
Are you pointing to the correct purecloud login URL? Eg, for Sydney it's .com.au etc
------------------------------
Lawrence Drayton
Original Message:
Sent: 03-24-2025 13:31
From: Samara Silva
Subject: OAuth client not found
Hi.
I'm trying to authenticate a OAuth client to get the access token but it returns "Client not found".
I have created the oauth client in Genesys and Authorized it, I sent the request to
"https://login.mypurecloud.com/oauth/token" encoded the credentials on base64 and choose type "cliente credentials", but I keep getting this return from the API: {'error': 'invalid_client', 'description': 'client not found', 'error_description': 'client not found'}
#API/Integrations
------------------------------
Samara Silva
------------------------------