Hello Marcelo, did you open a ticket for the issue?
I asked for the Genesys Cloud visibility on my customer care portal (i can see only Genesys Engage contracts now) so i didn't open it.
I think it's important to know if a new request (enhancement of panel manager) should be opened.
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EnricoPreite
Vodafone Procurement Company S.a.r.l.
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Original Message:
Sent: 03-20-2023 12:23
From: Marcello Jabur
Subject: Panel Manager -> open messaging
I can't see it in my list.
And yes, I believe that's an issue. I would like to change the default panel for this media type in one of our customer's Organization, but this type isn't on the list.
Does it appear on your list? I'm assuming the answer is also no.
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Marcello Jabur
Interaxa Brasil Tecnologia e Informatica Ltda
Original Message:
Sent: 03-20-2023 12:14
From: Enrico Preite
Subject: Panel Manager -> open messaging
i'm reading now. i have a lab environment so i need to try to do it. Is the missing open messaging chose in Panel Manager an issue in your opinion?
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EnricoPreite
Vodafone Procurement Company S.a.r.l.
Original Message:
Sent: 03-07-2023 08:53
From: Chad Hansen
Subject: Panel Manager -> open messaging
Hi Enrico, could you please open a ticket with Care for this?
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Chad Hansen
Product Manager
Genesys - Employees
Original Message:
Sent: 03-03-2023 03:11
From: Enrico Preite
Subject: Panel Manager -> open messaging
thank you so much!
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Enrico Preite
Vodafone Procurement Company S.a.r.l.
Original Message:
Sent: 03-02-2023 14:07
From: Chad Hansen
Subject: Panel Manager -> open messaging
Hey Enrico, we are taking a look into this now. Hope to have an update for you shortly.
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Chad Hansen
Product Manager
Genesys - Employees
Original Message:
Sent: 03-02-2023 10:27
From: Enrico Preite
Subject: Panel Manager -> open messaging
Hello,
do you know why there is not chance to decide panel manager configuration using open messaging?
I hope that enhancement will be available asap....
#PlatformAdministration
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Enrico Preite
Vodafone Procurement Company S.a.r.l.
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