Genesys Cloud - Main

 View Only

Discussion Thread View

  • 1.  Passing fixed input parameter to Google Dialogflow CX - default welcome intent

    Posted 15 days ago

    Hi Everyone,

    I'm trying to pass a fixed input parameter value to Google Dialogflow CX so that it can automatically go through the default welcome intent and move on to the next page.

    This value will be sent from Architect flow using the Call Dialogflow CX block.

    Can you help me identify the parameter name to use for the default welcome intent?

    Thanks,

    Amit Kamble


    #ConversationalAI(Bots,AgentAssist,etc.)

    ------------------------------
    Amit Kamble
    SmartConnect Technologies Pvt. Ltd
    ------------------------------


  • 2.  RE: Passing fixed input parameter to Google Dialogflow CX - default welcome intent

    Posted 13 days ago

    Amit,

    See if this discussion thread helps you out. 

    https://community.genesys.com/discussion/how-to-pass-input-from-genesys-cloud-cx-to-dialogflow-cx



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources