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  • 1.  Policies

    Posted 25 days ago

    Hi there,

    I'm aware of the time set function for policies, but is there anyway to get policies to hold off sending out evaluations on the weekends?


    #Unsure/Other

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    Caitlyn Petrousek
    eFinancial, LLC
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  • 2.  RE: Policies
    Best Answer

    Posted 25 days ago

    Using the survey flow, you could build in a check for time and a loop every 10 minutes or so and check again.  Here is some information about Survey Flows:  Work with web survey invite flows - Genesys Cloud Resource Center (mypurecloud.com)

    These are a bear to grasp initially, but follow similar principles to other flows.



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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    Original Message


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