Hi,
i know that post-call voice survey is not supported by Genesys, but I've found and use this:
Https://github.com/mcphee11/genesys-cloud-voice-survey

it works well for NPS, but when i add 2nd question, i can't find proper input place.
it using answerID:
"answerOptions": [{
"id": "01b28df9-00cb-4ffa-9631-5cb9d5617920",
"text": "1",
"value": 1
}, {
"id": "c31a11e5-391c-4720-a249-92da59f937b0",
"text": "2",
"value": 2
}, {
"id": "aa2a8cc9-86d6-4e4b-976f-5768e2f238a2",
"text": "3",
"value": 3
}, {
"id": "abf50314-5787-4a3a-91a8-cb0196608be2",
"text": "4",
"value": 4
}, {
"id": "f911aa12-b2a3-497c-86da-1da3e3739ebc",
"text": "5",
"value": 5
}]

and in NPS question it's simple:
"npsScore": 10 =>. "npsScore": $ {input.question2}

Do you have any ideas how to solve it?

Found a way how to solve it:

• add Switch into Flow (where i update data table)
• convert answer from DTMF to answerID (as in json)
• and then just Post in survey in proper format.
  
  Thanks to Philip Thys, who helped with this!

Hi,
i know that post-call voice survey is not supported by Genesys, but I've found and use this:
Https://github.com/mcphee11/genesys-cloud-voice-survey

it works well for NPS, but when i add 2nd question, i can't find proper input place.
it using answerID:
"answerOptions": [{
"id": "01b28df9-00cb-4ffa-9631-5cb9d5617920",
"text": "1",
"value": 1
}, {
"id": "c31a11e5-391c-4720-a249-92da59f937b0",
"text": "2",
"value": 2
}, {
"id": "aa2a8cc9-86d6-4e4b-976f-5768e2f238a2",
"text": "3",
"value": 3
}, {
"id": "abf50314-5787-4a3a-91a8-cb0196608be2",
"text": "4",
"value": 4
}, {
"id": "f911aa12-b2a3-497c-86da-1da3e3739ebc",
"text": "5",
"value": 5
}]

and in NPS question it's simple:
"npsScore": 10 =>. "npsScore": $ {input.question2}

Do you have any ideas how to solve it?

Hi,
i know that post-call voice survey is not supported by Genesys, but I've found and use this:
Https://github.com/mcphee11/genesys-cloud-voice-survey

it works well for NPS, but when i add 2nd question, i can't find proper input place.
it using answerID:
"answerOptions": [{
"id": "01b28df9-00cb-4ffa-9631-5cb9d5617920",
"text": "1",
"value": 1
}, {
"id": "c31a11e5-391c-4720-a249-92da59f937b0",
"text": "2",
"value": 2
}, {
"id": "aa2a8cc9-86d6-4e4b-976f-5768e2f238a2",
"text": "3",
"value": 3
}, {
"id": "abf50314-5787-4a3a-91a8-cb0196608be2",
"text": "4",
"value": 4
}, {
"id": "f911aa12-b2a3-497c-86da-1da3e3739ebc",
"text": "5",
"value": 5
}]

and in NPS question it's simple:
"npsScore": 10 =>. "npsScore": $ {input.question2}

Do you have any ideas how to solve it?

We were able to enable voice survey form. 
Is there any workaround to store comments from user which are passed as response to survey questions like - Thank you for participating in this survey.  If you would like to leave additional comments, please press 1. Otherwise, please hang up. Thank you.

Hi,
i know that post-call voice survey is not supported by Genesys, but I've found and use this:
Https://github.com/mcphee11/genesys-cloud-voice-survey

it works well for NPS, but when i add 2nd question, i can't find proper input place.
it using answerID:
"answerOptions": [{
"id": "01b28df9-00cb-4ffa-9631-5cb9d5617920",
"text": "1",
"value": 1
}, {
"id": "c31a11e5-391c-4720-a249-92da59f937b0",
"text": "2",
"value": 2
}, {
"id": "aa2a8cc9-86d6-4e4b-976f-5768e2f238a2",
"text": "3",
"value": 3
}, {
"id": "abf50314-5787-4a3a-91a8-cb0196608be2",
"text": "4",
"value": 4
}, {
"id": "f911aa12-b2a3-497c-86da-1da3e3739ebc",
"text": "5",
"value": 5
}]

and in NPS question it's simple:
"npsScore": 10 =>. "npsScore": $ {input.question2}

Do you have any ideas how to solve it?

Appfoundry Partner Commerce.Ai has a great solution for this. @Jay Acosta can help you here.

We were able to enable voice survey form. 
Is there any workaround to store comments from user which are passed as response to survey questions like - Thank you for participating in this survey.  If you would like to leave additional comments, please press 1. Otherwise, please hang up. Thank you.

Hi,
i know that post-call voice survey is not supported by Genesys, but I've found and use this:
Https://github.com/mcphee11/genesys-cloud-voice-survey

it works well for NPS, but when i add 2nd question, i can't find proper input place.
it using answerID:
"answerOptions": [{
"id": "01b28df9-00cb-4ffa-9631-5cb9d5617920",
"text": "1",
"value": 1
}, {
"id": "c31a11e5-391c-4720-a249-92da59f937b0",
"text": "2",
"value": 2
}, {
"id": "aa2a8cc9-86d6-4e4b-976f-5768e2f238a2",
"text": "3",
"value": 3
}, {
"id": "abf50314-5787-4a3a-91a8-cb0196608be2",
"text": "4",
"value": 4
}, {
"id": "f911aa12-b2a3-497c-86da-1da3e3739ebc",
"text": "5",
"value": 5
}]

and in NPS question it's simple:
"npsScore": 10 =>. "npsScore": $ {input.question2}

Do you have any ideas how to solve it?