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Question on WWE 8.6 Documentation and Support timeframe

  • 1.  Question on WWE 8.6 Documentation and Support timeframe

    Posted 08-07-2024 14:02

    Hi Genesys Engage Community,

    I was reviewing this documentation posted on Genesys Engage Web Services and Applications (formerly known as Workspace Web Edition) - Documentation/GWS - Genesys Documentation

    For version 8.5, the document states that the EOL has already happened, and the End of Support has been extended to September 30, 2025.

    There's no information posted for version 8.6 for EOL, End of Support, etc.

    Is the plan to continue to support version 8.6 for longer than September 30, 2025? We're trying to determine if we should plan for a migration over to it.

    Thanks!!


    #Platform/SystemAdministration
    #Roadmap/NewFeatures
    #Unsure/Other

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    Ashley Timbrook
    TTEC Digital, LLC fka Avtex Solutions, LLC
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