Hello Adrian,
We don't currently have a filter to show that info. If you want to make an enhancement request for Genesys Cloud, Genesys encourages you to register your request through the Product Ideas Lab.
To Access the Product Ideas Lab and add your idea:
- Sign in to the Genesys Knowledge Network.
- On the Product Ideas Lab section, click Browse and Submit Ideas.
- From the Product Ideas Lab, click Add a Product Idea.
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Jason Kleitz
Genesys - Employees
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Original Message:
Sent: 10-01-2024 08:52
From: Adrian Rodriguez
Subject: Reconnected Mails
Hi,
We can use now the reconnect option for the email interactions.
Can we use any filter to get all email interactions that's was reconnected?
BR
#Reporting/Analytics
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Adrian Rodriguez
EOS Spain S.L.
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