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The beta registration is open for the updated Agent UI - email component.
This refresh is the first part of a wider facelift coming for the Agent UI.
The email tool will get a brand new UI that we believe is more suitable for the agents' everyday work.
#BetaAnnouncement#NowRecruiting------------------------------Mate FoldiGenesys - Employees------------------------------
Hi community,Beta registration closed on the 28th of August.
Thanks for an update, go it,
Customer is awaiting to have a look for Genesys Agent Assist Voice in their Own Org,
Can you please support to get it enabled for the Org? this is something we stuck in UAT, need your support urgently,
form already been fill-up.
Hi Prashant, This beta is solely for the email component. In case you need some support regarding the agent assist - voice I would check this IDEA
is it possible to still apply and test this beta?
From the picture above I don't immediately notice any big UI changes. Can you tell me what exactly will change with this update?
Also I am interested in GA date for this feature?
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