I am due to renew my GC-GCP certification here in a few days, my beyond subscription has been renewed but I can't seem to enroll for the exam.  Where I would expect to see the 'Enroll" button, it shows "Enroll" for a brief second and changes to "View Details" I am able to enroll in other Certifications that I haven't done before, but not ones that I have already completed that need to be renewed. Any idea why this would be? Thanks in advance

#Certification
#GenesysCloud

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Andrew Saltonstall
Pensacola Christian College, Inc.
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Hi Andrew, 

I've reported your issues to the Beyond Operations team beyond@genesys.com.

They will be in contact and help sort you out, sorry for the inconvenience caused. 

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Annie Kingston
Genesys - Employees
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Original Message:
Sent: 07-03-2024 12:50
From: Andrew Saltonstall
Subject: Renewing Certification

I am due to renew my GC-GCP certification here in a few days, my beyond subscription has been renewed but I can't seem to enroll for the exam.  Where I would expect to see the 'Enroll" button, it shows "Enroll" for a brief second and changes to "View Details" I am able to enroll in other Certifications that I haven't done before, but not ones that I have already completed that need to be renewed. Any idea why this would be? Thanks in advance

#Certification
#GenesysCloud

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Andrew Saltonstall
Pensacola Christian College, Inc.
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