I believe we have found a previous SCR, IC-139821. That SCR was rejected. As a follow-up to that SCR, there was SCR, IC-147517 that attempted resolve the issue or at least a work-around. Both of these SCR's were in the past and should no longer be an issue if the customer is past 2018 R2 P6, (and they are) I have yet to try the work-around, but just curious if anyone has run into the same issue?
Thank you,
Greg
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Greg Hanson
Sr Technical Consultant
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Original Message:
Sent: 01-11-2025 17:32
From: Greg Hanson
Subject: Screen Recordings
Hello all,
I recently ran into an issue with a customer that I know I have seen before, and pretty sure there was an SCR for it. Since I no longer have access to the old SCR site where I kept notes, I am looking for some information. The issue is I believe a race condition where 2 or more Screen-Rec are created, but only 1 is viewable the other is simply a blank screen. Any information would be helpful.
Thank you,
Greg
#Unsure/Other
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Greg Hanson
Sr Technical Consultant
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