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  • 1.  Searching agent name system using embedded softphone takes too long

    Posted 02-13-2025 20:44

    My development team is using GC's embedded softphone on their CRM system, but the system takes too long to search for a name or extension number. Has anyone else encountered the same problem?


    #API/Integrations
    #SIP/VoIP
    #SystemAdministration
    #Telephony
    #Unsure/Other

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    Gary Kao
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  • 2.  RE: Searching agent name system using embedded softphone takes too long
    Best Answer

    Posted 02-14-2025 16:17

    Hello Gary,

    That certainly does sound odd. Have you tried testing with a smaller file?



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    Jason Kleitz
    Online Community Manager/Moderator
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    Original Message


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