Our credit union is interested in creating a SMS campaign in Genesys Cloud for our Marketing department to send texts to our members using a short code. For compliance purposes, we'll also need a custom list to track opt-outs internally in our core banking system, Symitar. Regarding this, I have a question below:
- Who (potentially other credit unions but not required) has created a SMS campaign that would be willing to work with us to have as a resource for collaboration/feedback and to have a better understanding about this feature?
And if you have SMS campaigns and have implemented a custom list for tracking opt-outs within Genesys, we'd be interested in viewing and discussing this as well. Finding a resource that has implemented both the SMS campaigns and Opt-out list configuration would be very beneficial to our organization and we are looking forward to working with you. Thank you!
#Connect with a Customer (NEW)
#Implementation#SystemAdministration------------------------------
Kayla Yeazel
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