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  • 1.  Secondary Status for On-Queue

    Posted 02-12-2025 13:29

    Is it possible to create a secondary status for the on-queue status under status management?


    #Reporting/Analytics

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    Brian Moran
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  • 2.  RE: Secondary Status for On-Queue
    Best Answer

    Posted 02-12-2025 14:39

    Hello Brian, 

    This is currently not possible. But it does look like this is a future consideration in this idea. 

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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    Original Message


  • 3.  RE: Secondary Status for On-Queue

    Posted 02-12-2025 15:27

    You can create a secondary activity code for off queue if that helps.



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    Robert Gacula, Manager, Workforce Management Team
    American Specialty Health
    RobertG@ASHN.com CA, San Diego.
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    Original Message


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