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  • 1.  Small Bank/FI Loan Collections

    Posted 09-05-2024 15:20

    Hello Community,

    The consumer loan collections team at Simmons Bank is looking to connect with a similar sized financial institution who could share ideas about using Genesys to improve productivity, efficiency and reporting for a team of about 10 collection agents. We're in very early stages of bringing this team onto the Genesys platform so any ideas would be helpful.

    Thanks in advance!


    #ConnectwithaCustomer(NEW)

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    Marty Wohlgemuth
    Simmons Bank
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  • 2.  RE: Small Bank/FI Loan Collections

    GENESYS
    Posted 09-10-2024 11:03

    Hello Marty!

    Thank you for reaching out! I have made a request to the community and GCAP to try and see if anybody has anything specific for you! 

    Cheers, 



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    Cameron Tomlin
    Online Community Manager/Moderator
    Genesys - Employees
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    Original Message


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