We have a customer running PureConnect 2020 R3 Patch 2 connected to a database server running SQL Server 2012 Enterprise Edition. For audit requirements, the customer needs to enable database encryption on their SQL Server. None of the Genesys documentation addressed this, so I opened a Genesys case. Genesys indicated PureConnect does not support using a database on a SQL Server that has database encryption enabled and that it has not been tested or validated.
I would like to inquire if anyone has had any success having database encryption enabled on a SQL Server that a PureConnect server is connected to.
Thank you in advance!
#Reporting/Analytics#Security------------------------------
Scott Kandel
Electroline Data Communications Inc
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